Privacy Policy

Last updated: March 2025

This Privacy Policy explains how Rockstead Groundworks Ltd ("we", "us", "our") collects, uses, and protects your personal data when you visit our website or contact us. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Rockstead Groundworks Ltd is the data controller for the personal data collected through this website.

2. What Data We Collect

We may collect the following personal data when you use our website or contact us:

• Name and contact details (email address, company name)
• Project information you provide in enquiry forms
• Technical data (IP address, browser type, pages visited) via cookies

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide the services you request
• Communicate with you about your project requirements
• Improve our website and services
• Comply with our legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases: (a) your consent, where you have provided it; (b) the performance of a contract or pre-contractual steps; (c) our legitimate interests in operating our business and responding to enquiries; and (d) compliance with legal obligations.

5. Cookies

Our website uses cookies to improve your browsing experience. We use essential cookies that are necessary for the website to function, and analytics cookies (only with your consent) to understand how visitors use our site. You can accept or reject non-essential cookies using the cookie banner when you first visit our site.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 3 years.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at [email protected].

8. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page.